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Prepares individuals to assist in the operating room, utilizing knowledge of procedures, sterilization techniques, and patient care to ensure safe surgeries.
Who gets the credit to develop the coordinated assembly line?
Supply chain is involved with managing and collaborating activities among retailers and customers.
________________________ measures is the assessments used to measure the performance, and compare or track the performance or products.
Which of these are FUNCTIONS in a supply chain?
Is the sharing of events, transactions and data between business processes, typically in real time
________________ is valuable both as a form of advertising and for protection and storage from a logistical perspective.
Transportation functionality includes _________
Which of these is an eternal truth about forecasting?
Which of the following is not part of the triple bottom line?
What is the process through which information shared between supply chain partners is properly utilized to effectively complete the supply chain process?
The bullwhip effect says that:
What is the Supply chain process that links suppliers to manufacturers?
When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in
In __________ management, managers must maintain the delicate balance between carrying too little inventory and carrying too much.
Majority of the consumables in hotels are perishable in nature. TRUE OR FALSE?
This is the actual movement of goods or the delivery of services across the supply chain
Primarily includes the organization and implementation of goods movement in circulation.
The second factor affecting SCM in Hotel Industry is having different types of __________________.
"Kaizen" is a Japanese term meaning
Operation following the manufacturing is called as
Channels are connected by several types of flows EXCEPT__________.
Materials flow from suppliers and their _______________ suppliers at all levels.
Encourages and helps the firm’s suppliers to perform in some desired fashion, such as assessing the suppliers current capabilities and deciding if and how they need to improve them
Globalization has had little effect on consumers
Refers to all the activities associated with the flow and transformation of goods from raw materials stage, as well as the information inflows of which end users avail
In marketing channels, __________ buy large quantities from many producers and break them down into smaller quantities and broader assortments wanted by consumers.
In which manner you can identify and resolve issues with the speed, cost, quality or other aspects of goods moving through the supply chain.
It is important to interlink office processes in the hotel industry. TRUE or FALSE?
__________ is made up of the company, suppliers, distributors, and ultimately customers who “partner” with each other to improve the performance of the entire system.
Refers to various statistical approaches that can be used to identify both differences and commonalities in consumer groups
__________ marketing channel, has no intermediary levels, the company sells directly to consumers.
The choice of transportation carriers do not affects the pricing of products, delivery performance, and the condition of goods when they arrive—all of which will not affect customer satisfaction at all.
This is yet another measure, which is the gauge of total number of orders waiting to be filled.
The direction of a flow in a supply chain is often compared to a river, where:
Which of these statements regarding control charts is best?
A supply chain is made up of a series of processes that involve an input, a _______, and an output.
In this stage, the products are delivered to the customer at the destined location by the supplier. This stage is basically the logistics phase, where customer orders are accepted and delivery of the goods is planned.
Which of the following are the criteria of strategic segment according to Kraljic Matrix
The end processes where a company takes a finished product to the consumer is called __________________
Customer relationship management (CRM) is best described as:
They create parts or products from raw materials and other inputs
Production related procurement refers to the purchasing of:
Which of these is NOT a flow that moves up and down the supply chain?
Producer gives only a limited number of dealers the exclusive right to distribute its product in their territories. They are using ___________ distribution.
Defined as the management that invites the merger of challenges and opportunities for inbound logistics. A cost-effective reverse logistics program links the available supply of returns with the product information and demand for repairable items or re-captured materials.
Provides storage facilities for finished goods and raw materials ensuring balanced flow of goods and materials needed to keep the business running
Why most companies outsource their business operation?
Minimum and maximum stock levels which determine when a reorder is placed and for how much is called:
Which of the following is true for supply chain management?
describes businesses that provide one or many of a variety of logistics-related services.
Identify the elements of supply chain of an organization of your choice.
Using the proper visual communication options like safety signs, can be very effective for supply chain integration.
Include working capital, stocks, etc.
Which of the following statements is true?
Supply Chain in a business aim to the following contributions:
3. VMI stands for
The logic of _______________ can not be truly applied because of the innumerable different items bought for many departments from a large number of supplier.
A problem of hotel industry related to supply chain which is due to lack of planning, emergency purchases are a matter of routine and not due to exceptions.
This flow comprises the request for quotation, purchase order, monthly schedules, engineering change requests, quality complaints and reports on supplier performance from customer side to the supplier.
The verb "may" in the Malaysia Standard indicates a
_Select all the modes of transportation in delivering materials and finished goods in the supply chain.
Supply chain management is a function that oversees and directs the manufacture, transportation and delivery of goods and services between their origin and their final destination.
Engage trucks, rail transport, air-cargo carriers, etc.
Which of the following describes the typical flow of cash in the supply chain?
______ is not the Logistical Performance Cycle
EOQ stands for?
Vertical marketing system consists of __________ VMS, administrative VMS and contractual VMS.
The process from the distribution of finished goods to the manufacturers’ resellers to the delivery of products to the end users is known as the__________ activities.
Who devised the theory of constraints?
Purchases goods for onward distribution to stores or other sales outlets
SCM stands for _______________.
By carefully analyzing material flows, the materials management can save the organization significant amount of _______________.
is a decision of a company about "make or buy" goods or services.
Use the data to determine what a forecast for period #6 will be using the last period approach. Period# Sales147263328469571
---------------- Means doing the right things to create the most benefit for the company
The beginning stages of creation of a company's product or service is called _________________
Place or distribution is an activity that is a part of the bigger __________ management.
What is the first step in the supply chain?
Examples of Logistics Management
Refer to a list of questions that potential consumers have to answer with regards to their likes and dislikes about the products and services that they desire
Quality is defined as?
VMI stands for
Supply chain management is a close alignment and coordination within a supply chain, often with the use of shared management information systems.
To a __________, a marketing channel can be viewed as a route for delivery of finished products to the end users.
The florist checked over the arrangement just prior to loading the vase in the delivery van. It was fortunate, because he noticed that lilacs had been included in the arrangement. The customer specifically requested "no lilacs" so the florist was able to remove them and make the order right before it left the office for the customer. This scenario is an example of:
This is the first stage, and it is when every department or system within a company is managing their own supply chain, and related issues.
Which component of the supply chain sells the final good to the consumer?
This method are statistical technique to make predictions, which use expert judgment instead of numerical analysis
Include the machines, material handlers, tools, etc.
Refers to the sequence of processes involved in the production and distribution of a commodity
Cover activities such as information exchange, transport service, inventory management, warehousing, cargo handling and packaging.
Refer to the significant benefits from the creation of closer working relationships with customers in terms of long-term, higher volume sales
E-procurement aims to improve performance of what is known as the 'five rights of purchasing'. One aim of e-procurement is increasing savings by sourcing items:
Which of the following generates demand forecasts using statistical tools and forecasting techniques?
Logistics is defined as
The seller must pay the costs of bringing the goods to the specified port.
A successful TQM program incorporates all of the following except
Functional areas of logistics which is termed as 'Logistics Mix' by Martin Christopher consists of :
Which of the following is not a reason for carrying inventory?
Why SCOR is needed for companies? ( Choose the best one)
What is the concept of sustainable supply chain?
It is the portion of customer orders that are completed on-time, i.e., within the agreed-upon due date.
__________ is defined as a process where the company develops various marketing techniques as well as sales strategies to reach the widest possible customer base
A kanban system is also called:
Which of the following is true of AGILE supply
Deploy in incremental phases and measure and communicate success is one of the keys to success for SCM.
The purpose of supply chain management is to...
Which of the following is not a part of supply chain management system?
it adds a semi-permanent storey of storage within a warehouse
Members of the marketing channel perform many key functions EXCEPT__________.
What is the main importance of Supply Chain Management?
PDCA is developed by?
The customers’ customer is upstream in the supply chain.
A business' supply chain includes __________________
Through ___________, there could be considerable cost reduction.
Supply chain includes two flow of resources.
The just in time philosophy was developed at which automaker?
PERT / CPM was developed in the laoratory of which company?
What is radical transparency?
W. Edwards Deming is known in quality circles for his:
No other company in the world is as proficient at "just-in-time" production as Toyota. This technique is a great competitive advantage for them and is clearly a(n):
It is the reverse of order fill rate and marks the portion of orders lost because of a stockout.
the seller gives the goods, cleared for export, to the buyer's carrier at a specified place.
•__________ refers to the entire activities involved from the supply of the of resources for production to the manufacturing of the products, and to the distribution of products to end users.
Consumer behavior, _____________, competition, and speed are the four changes resulting from advances in IT that are driving supply chains.
Information technology, consumer behavior, visibility, and speed are the four changes resulting from advances in technology that are driving supply chains.
inventory Management is shallow at ____________
__________ conflict; conflicts between different levels of the same channel. Most common conflict. Example between retailer and wholesaler.
Comprise warehouses, automated storage and retrieval systems.
What is an integrated process in SCM?
To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation.
What is S&OP?
Which of the following is not one of the three main links in the supply chain?
Which of the following is not a component of 4 PL?
True or False: The abbreviation "WIP" in the store phase of the supply chain means "Work-In-Process.
Name this photo
Logistics is the part of supply chain involved with the forward and reverse flow of
Which of the following statements is true of LEAN supply?
The terms purchasing and procurement should not be seen as synonymous. As such, which of the following statements do you think has greatest validity?
Reverse logistics is required because
Which of the following is not a reason for carrying inventory?
A person or company that provides repair and maintenance is known as a(n):
Supply chain functions is a process where the all the parties involved with the fulfillment of a product are integrated into a single system.
A location within a supply chain network is known as a:
What is the second step in the supply chain?
Common Causes are?
Which of the following is NOT one of the 4 Rs of supply chain management?
Which of the following is NOT a factor affecting the supply chain?
Supply chain is a complex system with several partners involved. Is [ The statement here] true or false?
The most highly customized products are:
What is the third step of the supply chain?
__________ marketing channels, containing one or more intermediaries.
Make the sale to ___________ is one of the keys to SCM success
The purpose of supply chain management is
Use the product structure tree shown below to determine the best statement.
Plan, source, make, deliver, and return are the five basic supply chain management components.
_________ supports time and place utility by allowing an item to be produced and held for later consumption. It can be held near the location where it will be needed, or transported later.
Information technology’s primary role in supply chain management is creating the integrations or tight process and information linkages between functions within a firm - such as marketing, sales, finance, manufacturing, and distribution – and between firms.
Refers to a method that seeks to find commonalities in various groups or segments of consumers
6. Which of the following is not a part of supply chain management system?
This problem in hotel industry's SCM occupies a large space and thereby leads to increase in costs.
At which stage financial losses will usually occur in a product life cycle?
The Inputs in MRP system comes from the ____ resources
The supply chain distribution channel includes
Which is the correct order of the 5 essential stages of supply-chain management?
Vertical marketing system (VMS) consists of producers, wholesalers, and retailers acting as a unified system. One channel member owns the others, has contracts with them, or wields so much power that they must all corporate.
This process defines what your supply chain needs to be good at, and it allows you to prioritize supply chain objectives.
It can be simply defined as the end-to-end delay in a business process.
The sequence of a typical manufacturing supply chain is
What is RFID?
In this stage, this involves not only identifying dependable suppliers but also determining different planning methods for shipping, delivery, and payment of the product.
Is a concept that aims to enhance supply chain integration by supporting and assisting joint practices, It optimizes inventory
Supply-chain strategy concepts are applicable to what types of companies?
Refers to business processes executed by a company with its business partners to service customers and sustain relationship with them
What are the three generic business strategies? Give at least 1.
The standard that extends the benefits of quality management to all parties that are interested in or affected by a business's operations is:
Can be defined as the different stages involved in supply chain management for taking an action or decision related to some product or services.
In this stage, the products are designed, produced, tested, packaged, and synchronized for delivery.
The product - process matrix
It’s an manufacturing process usually include raw materials such as woods, steel, water, plastic or chemicals
Operations Management is defined as the transformation of system?
Is the process of purchasing from suppliers that are governed by environmental sustainability and social and ethical practices
What is the additional revenue over and above the costs of building a supply chain network?
Equipment and people are highly specialized and arranged sequentially according to the steps required to make a product in a:
PMS stands for __________.
This is a systematic approach in collecting and analyzing data about target markets, competition and potential customers
Waste elimination should be an important part of an effective supply chain integration.
What are the key features that differentiate logistic management from supply chain management?
the seller pays for transport to a specified terminal at the agreed destination.
The major decision areas in supply chain management are
How long does it take Zara to design, manufacture and distribute a new product item?
The ________________________ the portion of customer demands that can be easily satisfied from the stock available.
Identify this mode of Intermodal Transportation
1. The purpose of supply chain management is…………….
Which term is often confused with supply-chain management?
Determines the current capabilities of suppliers. This occurs when the potential suppliers are being evaluated purchases
From the economic system’s point of view, the role of marketing intermediaries is to transform the assortments of products made by __________ into the assortment wanted by consumers.
What is the main objective of supply chain management?
Which of the following is true about forecasting?
The third factor affecting SCM in the industry deals with the ______________ trends in the hotel industry.
One of the most common issues we see is the belief that there are standard supply chain performance measures, and the company should strive to maximize them all.
What is the example of supply chain value added services at seaport?
In this stage, defective or damaged goods are returned to the supplier by the customer. Here, the companies need to deal with customer queries and respond to their complaints etc.
Which of the following is not one of the five basic components of supply chain management?
The difference between operations and supply chain management is that...
The following are the 4 key players on the Physical Distribution Channel except for
"Ultimately it is the customer who pays the price for service delivered that confirms the value and not the producer who simply adds cost until that point."Who made this statement?
People who sell products to the public
SCM stands for
The components of Supply Chain Management include the following except?
Supply chain helps maximize the total value of the systems.
Logistics needs to be linked to the following except for
What are the type flow of resources in the supply chain ? (Could be more than one)
Stock
In hotel industry, the capital costs are lower and operating costs are higher.
What does supply chain refer to?
As the degree of customer contact increases:
___________ has a negative impact on consolidation, increased supplier base and increase in cost.
Refers to a small group led by a facilitator seeking to learn customer preferences
It is the next stage where all the different departments within a company will work together to help to improve efficiency and reduce cost.
Following the flow of orders, goods and other assets through the global supply chain
The first stage of the supply chain management flow is called _________
Explain the picture below.
What is the set of processes that plans for and controls the efficient and effective transportation and storage of suppliers from suppliers to customers?
The type of processing structure that is used to produce gasoline, chemicals is
The quickest distinction to make is that supply chains are responsible for the overall sourcing, processing, and delivery of goods to the end customer, while logistics specifically focuses on moving and storing goods between different supply chain organizations.
How much water is consumed in the lifecycle of one pair of Levi's 501s?
Reverse logistics is an activity that ensures _____________.
Part of the order processing includes the following except for
The word logistics is derived from the
Is the external data collected by a company about a specific market which it wishes to enter to kae decisions
The __________ effect occurs when distorted product demand information passes from one entity to the next throughout the supply chain
Which of the following is not a classification of Value Added service?
Which of the following is a top reason why executives use SCM to manage extended enterprises?
Marketing channels(or distribution channels) – is a set of interdependent organizations that help make a product or service available for use consumption by the consumer or business user.
A breakeven point indicates which of the following:
Who is called the father of scientific management?
Which of the following statements is true of LEAN?
The first factor affecting the SCM in Hotel Industry states that the customers are the ____________ priority.
________ and ________ deserve to get the best value for every product bought
Consist of labor, scientific and technical personnel
Refers to the principles, practices guidelines that an organization follows when interacting with its customers
When goods move from one location to another, the information requires updating and disseminating (act of spreading something widely) to supply chain partners
Supply chain management is the organization of supply chain activities, it maximizes customer value, and ______ _____?
also known as a non vessel operating common carrier (NVOCC).
Which of the following is a key to SCM success?
____ means the time gap between order processing and shipment
Which of these statements about the operations function is best?
When goods are move or services are provided, business partners expect monetary compensation from their customers
The final stage of the supply chain management flow is called _________
Incoterms 2010 are used in trading agreements to:
Which statement regarding typical supply chain flows is best?
What does the acronym S&OP represent?
Calculate a moving average of three periods to forecast the demand for period 5. PeriodDemand1692893814915119
Operation preceding the manufacturing is called as
Instead of lowering prices, what do companies do when developing an operation strategy?
Productivity is defined as ?
A relationship conflict with value chain members is important because the success of the product that is marketed dependent on the value chain network members.
Today, SCM systems focus on extending beyond an organization’s four walls to influence:
The process of preparing and shipping goods to their destination
Continuous Improvement is based on?
The seller is responsible for delivering the goods to the named destination in the buyer's country, including all costs involved.
Service Benefit of Warehousing is _______
Allows buyers to assume that suppliers can meet certain product quality and service requirements
The supply chain concept originated in what discipline?
Supply-chain response relates to the following:
A __________ distribution channel consists of one or more independent producers, wholesalers and retailers.
How might stakeholders be negatively impacted by supply and logistics?
Refers to an approach to judge the performance of a supply chain system. It is utilized to help firms keep track of their supply chain management efforts
Which of the following correctly describes a flow within the supply chain?
What is the ability to view all areas up and down the supply chain?
Reporting on the flow of goods through the supply chain.
Producers make narrow assortments of product in large quantities, but __________ want broad assortments of products in small quantities.
Who are considered as the Gods and Goddesses in the hotel industry?
The bullwhip effect:
Five (5) main transportation modes: truck, rail, water, __________ , and air.
Just-in-time/SCM purchasing requires the following condition:
Which of the following is not an area of responsibility for a logistics manager?
What is another term for supply chain coordination?
Which function of an organization generates demand?
A men's suit is composed of primary material, lining, thread, buttons, and a zipper. Which of these statements is best?
The problem in hotel industry that has something to do with cost of raw materials purchase in hotel scenario.
Logistics first came into play in the early 1950’s.
What is my complete name, including my middle name?
Place or __________ decisions will focus on how products are made available to target customers through marketing channels and marketing logistics.
Supply chain consulting is the provision of expert knowledge, assessment of a supply chain's productivity, and proffering solutions that will improve the effectiveness and productivity of a supply chain.
The Term Logistics is derived from a Greek Word Logistike which means _________
Which of these are ENTITIES in a supply chain?
It provides links and better ways for different supply chain organizations to work together.
In manufacturing, this process usually overt because it involves a physical change in the product
Which of the following statements is accurate?
__________ conflicts occurs among firms at the same levels of the same chain. Example between factory with another factory.
Refers to an interconnected group of storage facilities and transportation systems that receive inventories of goods to be delivered to customers. It is way to ensure successful product delivery
This method are an statistical technique to make predictions, which use numerical measures and prior effects to predict future events
Refers to an extension of questionnaires but is more detailed. It is conducted in a face-to-face format
This is take form of goods or things which customers can measure and evaluate to see if they conform to specifications
The _____________________________is defined as all the steps, processes, and trading partners involved in making, storing, and delivering a finished product into the hands of the end user.
What is the aim for SCM managers?
Supply Chain Management involves the following except what?
__________ means providing alternative product to a customer for temporary period of time till the product repair issue is resolved.
Which of the following is NOT a reason that companies are depending more on their suppliers?
Supply chains create value by:
Which of the following automates the different steps and stages of the supply chain?
This flow includes a smooth flow of an item from the producer to the consumer. This is possible through various warehouses among distributors, dealers and retailers.
What is the last step of the supply chain?
Which of the following is not an alternative identified in the service-system design matrix?
Which of the following is not an area of responsibility for a logistics manager/logistician?
which functional area of supply chain is to ensure customer satisfaction with a product or service?
Refers to previously published materials
What does logistics refer to?
Which of these is NOT one of the seven core ideas of TQM?
The second stage of the supply chain management flow is called _________
In an industry, the whole process of the supply of resources for the production of products is also known as __________ activities of the supply chain management.
The primary transfromation function provided by Hospital can be described as
What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?
Supply chain business partners need to both complete and cooperate in order to streamline the flow of goods, capital and information
Number of warehouses are greatly affected by _______
One of the biggest failure points in aligning strategy is when the supply chain organization doesn’t know what to align with.
Defined as the management of flow of products and services, which begins from the origin of products and ends at the product’s consumption.
When people talk about a firm's 'first tier' or 'tier one' suppliers, they mean:
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