Computer Support Technician

Being a computer technician may require you to travel to see clients or be at an office and workplaces as a member of the IT support team. As a technician, you must possess the ______ and ______ that the job demands.

• knowledge and skills
• interest and skills
• attitude and knowledge
• skills and attitude
• interest and knowledge

This is an example of cleaning tools

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What are two types of computer user interface?

Computer Hardware Engineer

• $75,190
• $96,600
• $47,660
• $98,610

Which skill is the knowledge and ability to learn, operate and control properly and safely an extensive range of equipment, tools and systems used in the field?

• Problem solving skills
• Logical skills
• Strong technical skills
• Observation skills

The annual salary of a web developer can range from $38,000 to $110,000.

• True
• False

... deal with different aircraft instruments, such as air speed indicator, altimeter, various gyroscopes, autopilot

• Radio technicians
• Instrument technicians
• Aircraft mechanics
• Flight mechanics
• Pilots

True or False? The registry is a database that only contains information about the device drivers on a computer.

• True
• False

The annual salary of an Computer System analyst is approximately $20,000.

• True
• False

What skills can you write in your CV?

What type of file system allows the use of files larger than 5 GB and is mostly used on internal hard drives?

• FAT32
• NTFS
• exFAT
• CDFS

Occupational Health and Safety is concerned with health, safety, and welfare issues in the workplace. Although policies and procedures are not important in discussing OHS, it is important to remember what the supervisor tells you when you are in the workplace for it to be safer and better.

• True
• False

Locate the operating system. If a capable operating system is located, the BIOS will pass control to it.

• POST
• BIOS driver
• Bootstrap Loader
• BIOS or CMOS Setup

Which part plugs into the wall and provides electricity to other parts?

• motherboard
• CPU
• optical drive
• power supply

modify existing software to adapt to newhardware technologies

• Database Administrator
• Technical Support Engineer
• Computer Hardware Engineer
• Help Desk Specialist

What are two advantages of the NTFS file system compared with FAT32?

Which program file is loaded by the boot manager in a Windows boot process?

• winload.exe
• sysprep.exe
• ntoskrnl.exe
• winlogon.exe

offer technical assistance to computer systemusers

• Network Technician
• Network Administrator
• Computer Systems Analyst
• Security Administrator

Device used to control video games, aside from the keyboard

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use computer science, engineering andmathematical analysis in the testing ofsoftware

• Database Administrator
• Enterprise Systems Engineer
• Computer Hardware Engineer
• Help Desk Specialist

Unscramble the word : TOMIRON

• MONITOR

Application Integrator

• $98,610
• $47,660
• $64,610
• $87,100

The role of a _____________ _____________may include capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery.

• database administrator

research, create and test computer orcomputer-related equipment for commercial,industrial, military or scientific purposes

• Computer Hardware Engineer
• Technical Writer
• Database Administrator
• Enterprise Systems Engineer

In the CSS NCII module viewed in the TESDA Online Program (TOP), what is covered, except?

• Basic Concept of CSS NCII
• Basic OHS
• Hardware and Hand tools
• Creating a website

install, set up and support an organization'sarea networks and Internet system

• Network Administrator
• Computer Systems Analyst
• Security Administrator

A cooling technologies in computer using small metal or ceramic component with fins on the surface which absorbs and distributes heat produced by electrical components.

• Fans
• Heat sink
• Heat pipe
• Liquid Cooling System

Technical Writer

• $47,660
• $75,190
• $96,600
• $64,610

examine, design, test and evaluate networksystems

• Database Administrator
• Technical Support Engineer
• Application Integrator
• Computer Hardware Engineer

Enumerate the four competencies of CCSS NC II Qualification.

• Install and Configure Computer Systems, Set-up Computer Networks, Set-up Computer Servers, Maintain and Repair Computer Systems and Networks

What type of hardware component refers to any device in a computer that handles the intermediate stage of processing the incoming data?

• Input
• Process
• Output
• Communication device

A technician wishes to deploy Windows 10 Pro upgrade to a group of employee PCs on the network and ensure that the user state migrates successfully. Which tool would the technician use to do this?

• User State Migration
• Windows Easy Transfer
• PCmover Express
• Windows 10 Update Assistant

Has more diverse set of skills, but is responsible for maintaining and providing technical support to overall daily computer performance.

• Computer Assembler
• Computer Service Technician
• Technical Support Staff
• Computer Maintenance Technician

... deals with flying exploitation of aircraft, e.g. fly the aircraft

• pilots
• instrument technicians
• radio technicians
• mechanics

_______________ ______________is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals

• Network Administrator
• IT Director
• Web Developer
• Computer Programmer

Help Desk Specialist

• $64,610
• $47,660
• $98,610
• $75,190

Which file system is used to access files over a network?

• NFS
• FAT
• NTFS
• CDFS

The circuit board housing the memory and the central processing unit (CPU)

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Mechanics deal with

• Exploitation of aircraft
• instrument equipment
• Exploitation of engine
• ground communication equipment

It is the act of supporting and maintaining a computer system. It includes installing software, diagnosing computer system and networks, maintaining and upgrading hardware on a computer and repairing computer hardware.

• A. Full-Time employee
• B. Part-time employee
• C. freelancer
• D. None

A ____________ ____________ is the person designated in an organization whose responsibility includes maintaining computer infrastructures with emphasis on networking.

• Network Administrator
• Computer Programmer
• Software Developer
• Computer Systems Analyst

Technical Operations Officers provide technical support in a range of areas, including digital and satellite communications; video and image enhancement; and coding and decoding devices.

• True
• False

Mass storage device that stores data in a permanent state even without power. The internal components do not have moving parts but store data on magnetic platters making use of flash memory.

• Hard Disk Drive
• Solid State Drive
• Flash Drive
• Compact Disk

It holds and allows communication between the crucial components of the computer such as the CPU and memory. It also provides connection for other peripherals. This provides the path which the processor (CPU) communicates with all the components of the computer.

• Mainboard
• System Board
• Logic Board
• MOBO
• All of the choices

The annual salary of an Application Developer can range from $5000 to $10,000.

• True
• False

It is an individual hired by an employer to do a specific job. He is hired after an application and interview process which results in his selection as an employee.

• a. Full-Time employee
• B. Part-time employee
• C. FreeLancer
• D. None

It pertains to knowledge that enable to perform computer servicing easily

• Customer service and communication skills
• Ability to meet deadlines
• Electrical safety and hazards
• Systematic approach to solving problems

This is the one who installs, maintains and repairs computer systems and equipment.

• Computer technician
• IT Technical Support Officer
• Technical support representative
• Computer hardware specialist

This job may include setting up hardware and configuring software and drivers. Other tasks maaybe maintaining and repairing technological equipment as well as computer peripheral devices.

• Computer Assembler
• Computer Service Technician
• Technical Support Staff
• Computer Maintenance Technician

Which among the operating system logo is Linux?

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answer questions or resolve computerproblems for clients

What photo can't a person put into CV?

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This is something that can harm the person.

• hazard

What additional information can you write in CV?

A ____________ __________ is a programmer who specializes in, or is specifically engaged in, the development of World Wide Web applications using a client–server model.

• Network Administrator
• Computer System Analyst
• Web Developer
• IT Director

A technician is attempting to create multiple partitions on a hard disk that is using the boot sector standard that supports a maximum partition size of 2TB. What is the maximum number of primary partitions allowed per hard drive?

• 16
• 32
• 4
• 2

The first operating system used in Personal Computer (PC).

• Window 95
• MS-DOS
• Mac OS
• Linux

What type of hardware component refers to any hardware device that sends data to a computer, allowing you to interact with and control the computer?

• Input
• Process
• Output
• Communication device

Spell out this acronym.TESDA.

• Technical Education and Skills Development Authority

What kind of photo you should put in your CV?

A ___________________ representative answers question from computer users and solves problems with the installation or operation of software.

• technical support

Good knowledge of what subjects are needed to study in your college?

• Math, physics
• Math, Art
• Physics, Chemistry, Physical Education
• Physics, Psychology

In the module of Unit I, what was covered?

• Identify the relevance of CSS in today's society;
• Differentiate the possible careers after achieving the CSS Qualification;
• Enumerate the different Occupational Health and Safety Procedures and Policies;
• Describe the different hazards that you may encounter in the industry;
• All of the choices

organize and implement security measures forinformation systems

• Security Administrator
• Computer Systems Analyst
• Network Technician
• Network Administrator

Someone who work for a company on a contract basis

• entrepreneur
• administrator
• freelancer
• technician

Who designed Analytical Engine where the basic framework of computers today are based on?

• Charles Babbage
• Augusta Ada Lovelace
• Franklin Roosevelt
• Charles Hoppin

physical aspects of a computer

• Software
• Hardware
• Network
• Internet

What kind of port is in the picture?

• S-Video port
• Digital Video Interface
• High Definition Multimedia Interface
• Video Grapic Array port

The annual salary of a Helpdesk technician in North Carolina averages around $52,000/year.

• True
• False

A ______________________ takes manufacturing computer hardware and software, then performs the necessary steps to diagnose and ensure the system is returned to a usable state.

• computer repairman

Which of the following is parallel port?

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Contains the framework to support and enclose internal components of the computer. It helps to prevent damage from static electricity. It typically made up of plastic, steel, and aluminum which are available in a variety of styles. The size and layout is called a form factor. It is also designed to keep internal components cool by using airflow vents and cooling fans.

• System Case
• Computer Case
• Computer Chassis
• Cabinet
• All of the choices

Which skill is the ability to notice and identify even the most minute problems in a system, process or equipment?

• Problem solving skills
• Logical skills
• Strong Technical Skills
• Observation skills

What term is used to describe a logical drive that can be formatted to store data?

• volume
• track
• sector
• cluster
• partition

It is a form of payment from an employer to employee, which may specify in an employment contract. It is somehow different with wages which is not on a periodic basis.

• A. Wage
• B. Salary
• C. Debt
• D. None

A standard peripheral power connector. It connect to many different kinds of internal peripherals including PATA hard drives and optical drives, some video cards, and even some other devices.

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Are sets of rules that outline specification of dimensions, design of operation, materials, and performance. Standards provide basis for good quality and protocol.

• standard

How many pins are there in the keyboard PS/2 port?

• 5
• 6
• 8
• 16

It is an example of OHS, except

• Do not remove computer parts while it is still plugged on its power source.
• Avoid bringing liquids inside the workplace.
• Wear an anti-staticc device to prevent electrostatic discharge.
• Partitioning storage device and formatting.

A ___________________ installs, maintains and repairs computer systems and equipment

• Computer technician

Where can you work after college?

Which skill is the ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes?

• Problem solving skills
• Logical skills
• Strong technical skills
• Observation skills

What is the default file system used during a fresh installation of Windows 7?

• NTFS
• FAT16
• FAT32
• CDFS

Any hardware device that sends data to a computer, allowing you to interact with and control the computer.

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When studying CSS NCII, the job that you can land on is _____, except.

• Computer Maintenance Technician
• Computer Assembler
• Technical Support Staff
• Network Technician
• Computer Website Developer

What type of hardware component refers to a hardware device capable of transmitting an analog or digital signal over the telephone?

• Input
• Process
• Output
• Communication device

Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.

• True
• False

What is a network?

• 1 computer
• 2 or more computers connected
• a film
• a server

write equipment manuals, appendices oroperation and maintenance instructions

• Database Administrator
• Help Desk Specialist
• Technical Writer
• Application Integrator

This is the one who sets up equipment for employee use, performs or ensures proper installation of cable, operates systems, and appropriate software.

• Computer technician
• IT Technical Support Officer
• Technical support representative
• Computer Hardware Specialist

It is typically paid on a daily or weekly basis by an employer to an employee.

• A. Wage
• B. Salary
• C. Debt
• D. None

It is concerned with health, safety, and welfare issues in the workplace. Policies and procedures are discussed here where it aims to make the workplace safer and better for workers and stakeholders. It is concerned with many factors such as removal of hazards and reducing accidents in the workplace.

• OS installation
• Occupational Health and Safety
• Safety first
• Interview assessment

is an individual who works for himself instead of working for an employer that pays a salary or a wage.

• A. Full-Time employee
• B. Part-time employee
• C. freelancer
• D. None

Contains microscopic pathways that carry electric current. It contains millions of elements such as resistors, capacitators, and transistors. Many different kinds of this are located in the motherboard

• Chip
• Bus
• Integrated Circuit
• Microprocessor

A _____ partition is used by the BIOS to search for operating system instructions in order to boot a PC?

• active

OFTC CA suggests following specialties:

As a computer technician, the ability to work in groups and the ability to translate technical information to non-technical users are not required when working in this field.

• True
• False

What is this usually the sign for?

• Coaxial Connection
• Wired Connection
• Wi-Fi Connection
• BluTooth Connection

Large and expensive computer capable of handling thousands of users and programs simultaneously. This computers can handle, process, and store large amount of data. These are commonly stored in large air-conditioned rooms because of its big size.

• Supercomputer
• Mainframe Computer
• Minicomputer
• Micro Computer

... deal with radio equipment, which is installed on the aircraft. For example, communication-, command- and emergency- radio stations

• Radio technicians
• Instrument technician
• Ground radio electronic technicians
• Pilots

test and implement databases

• Database Administrator
• Technical Support Engineer
• Enterprise Systems Engineer
• Computer Hardware Engineer

These make up the CPU and the memory; these are electronic devices that contain many microscopic pathways designed to carry electrical currents.

• Central Processing Unit (CPU)
• Motherboard
• Chips
• Memory

Unscramble the word BEYKOARD

• KEYBOARD

Relevance of CSS NCII except

• Computer hardware need maintenance services in order to repair normal wear and tear.
• Network infrastructures used by organizations will need maintenance and monitoring.
• Computer equipment would need occasional repair and maintenance; thus, requiring the assistance of computer systems service providers.
• It is demanded by the Commission on Higher Education for the program course I am taking now.

At the end of the boot process of Windows 10, the login program file winlogon.exe loads. Which program loads winlogon.exe?

• hal.dll
• winload.exe
• ntoskrnl.exe
• sysprep.exe

The function of the northbridge is primarily a fast path between the CPU and the video bus and system RAM. Which is the Northbridge?

• 1
• 2

The physical equipment such as the case, storage drives, keyboards, monitors, cables, speakers, and printers that builds up and let the software run.

• Hardware
• Software
• Peopleware
• Tupperware

It is the possibility of harming someone

• risk

What is the maximum amount of physical RAM that can be addressed by a PC running 32-bit Windows 10 Pro?

• 16 GB
• 4 GB
• 2 GB
• 8 GB

This job may include setting up hardware and configuring software and drivers. Other tasks may be maintaining and repairing technological equipment as well as computer peripherals devices.

• Computer Service Technician
• Computer Assembler
• Technical Support Staff
• Computer Maintenance Technician
• Computer Repairman

Microsoft Windows version 2 came out on December 9, 1987, and proved slightly more popular that its predecessor.

• Window 1.0
• Window 2.0
• Window 3.0
• Window 3.1

Which term best describes the process of breaking a program into smaller parts that can be loaded as needed by the operating system?

• multitasking
• multithreading
• multiuser
• multiprocessing

A ________________________ sets up equipment for employee use, performs or ensures proper installation of cable, operating systems and appropriate software.

• Computer hardware specialist

Database Administrator

• $75,190
• $96,600
• $98,610
• $47,660

Which tab would be used to set the priority for a process in Windows 10 Task Manager?

• Details
• Performance
• Startup
• Services

Unscramble the word : SOUME

• MOUSE

A _______________________ officer monitors and maintains the computer systems and networks of an organization. He may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems

• IT technical support

_____________ ______________ is a person who creates computer software.

Which is USB 3.0 port?

• 1
• 2
• 3
• 4

A(n) _____________ account should be used only to perform system management and not as the account for regular use.

• admin

This kind is faster and more reliable than any form of DRAM. Unlike the DRAM, this does not need to be re-energized. However, it is much more expensive and it used for special purposes.

• DRAM
• SRAM
• MRAM
• DIMM
• SIMM

Enterprise Systems Engineer/Technical Support Engineer

• $47,660
• $98,610
• $96,600
• $75,190

This is a kind of hazard that can be further classified as an occupational or an environmental. Common type of this is cables tangled accros the floor.

• Physical Hazard
• Mechanical Hazard
• Checmical Hazard
• Electrical Shock Hazard

CV means

• curriculum vitae
• curry veal
• check and value

A test program loaded in compute where in it verify if the computer meets requirements to boo up properly.

• UEFI
• BIOS
• POST
• CMOS
• DOS

The following are standard protocols in checking the materials and goods you will be receiving in work EXCEPT FOR

• The purchase order matches the specific device and quantity
• The packaging slip is received
• There is documentation
• The device looks like it is working

Should you write about your school education in CV?

• no

What e-mail is not appropriate for CV?

• [email protected]
• [email protected]
• [email protected]

A technician is asked to set up one hard drive that will support two operating systems and will store data files in three separate drive locations. Which partition settings will support these requirements?

• 2 primary, 1 active, 1 extended, 3 logical
• 3 primary, 1 active, 2 extended
• 1 primary, 3 active, 1 extended, 2 logical
• 2 logical, 2 active, 3 extended

... deal with ground communication equipment which provides flights of different types of aircrafts.

• Instrument technicians
• Aircraft mechanics
• Ground radio electronic technicians
• Pilots

Which component of a CPU architecture allows the CPU immediate access to data?

• registers
• CMOS
• RAM
• cache

What is this an example of?

• Network