Ctrl + F is the shortcut in your browser or operating system that allows you to find words or questions quickly.
Ctrl + Tab to move to the next tab to the right and Ctrl + Shift + Tab to move to the next tab to the left.
On a phone or tablet, tap the menu icon in the upper-right corner of the window; Select "Find in Page" to search a question.
Share UsSharing is Caring
It's the biggest motivation to help us to make the site better by sharing this to your friends or classmates.
Professional Salesmanship is a course that teaches students the skills and techniques required to effectively sell products and services in various industries.
All are advantages of being a salesman except:
A firm’s products move from the manufacturer to the final user through a series of institutions called a production network.
The translation of thoughts into words is called decoding.
Which of the following is one of the aspirations of buyers when they purchase goods and services?
The purpose of presentation is to sell your product to your customer – to help him.
Buyers who have positive experience with the product will surely buy the same product the next time around.
They are sales people who may sell to wholesalers, retailers, or other middlemen.
Emotional intelligence is the ability to effectively understand and regulate one`s own emotions and to read and respond to the emotions of others.
To be a salesman, it begins with thoroughly knowing the product or service he has to offer.
Five P’s of successful selling includes the following except:
The following are types of prospects except:
It reaches all users of the product across the country.
An effective salesman understands that he has to be like his prospect, so the prospect may feel they share similar vibrations.
The exclusive right to use a brand or part of a brand is called trademark.
It is the process by which an individual thinks, believes, acts and interprets information through the various sense.
To keep your customer around for the long haul, they must see logic in your product or service.
____________________ is the statement of satisfied users of the product.
The physical traits required of a salesman include the following except:
Proper grooming enables prospects to buy your product instantly without hesitation.
The following are components of Sales Presentation Mix except:
Which of the following is an example of B2C Sales Promotion Technique?
You want to be connected with your customer and be yourself.
A salesperson resolved concerns and provides additional information needed by a customer when answering questions.
Concern usually involved quality, size, brand appearance, name, style, construction, weight, and/or durability.
Price and cost is not a buyer's concern.
Personal selling is persuasive because it provides solution to a problem.
Sales People of this type need not be as aggressive or imaginative. They contact retailers or wholesalers at frequent intervals, offer whatever goods they have, thus preventing his established group of outlets from an “out-of-stock” situation.
Education is one of the qualities needed for successful selling.
Approaching is a process whereby a salesman looks for possible buyers for his product or service and obtains certain background information of this prospect to aid him with his sales interview.
Social needs are inborn needs of a man.
Verbal communication must take place face-to-face.
One of the possible reasons why prospects sometimes has objections against salesman is because the later is not handsome or pretty.
Salesmanship is not just the act of satisfying the demand for a product that exists already. It is the process of creating a demand by guiding the consumers in the proper selection of goods.
Efficient management of time is important for salespeople to succeed.
Simile is an implied comparison that uses a contrasting word or phrase to evoke a vivid image.
The urge that makes people buy or make purchase on a regular basic are called patronage motives.
Customer needs more time to think about our product, wants to look around more.
The purchase of the same product always elicit the same Buying Behavior.
Showing genuine interest to help buyers is what a socially responsible salesman do.
Good salesman-prospect relationship stems from the fact that the salesman knows how to handle his prospect intelligently. Intelligent handling of prospects necessitates knowing them properly and accurately.
Salespeople play a key on relationship marketing.
Objection is not a normal part of selling.
A consistent preference for one brand over all others is called brand loyalty.
A sign of professionalism is revealed when the salesman request for an appointment from his prospect.
A prospect is most of the time helpless in making buying decisions.
Which of the following is not a salesperson's role:
Which of the following is not a component of services:
Presentation provide knowledge via features, advantages, and benefits of your product, marketing plan, and business proposition.
Personal Selling this is selling through the aid of some media like advertising, window displays, samplings, and others forms of promotion.
Buyers reactions to a firms marketing strategy has no significant impact on the firms success.
Benchmarking is comparing one's performance with the best in the organization.
Knowing the features of the product can increase the confidence of the buyers.
All are reasons why people buy except:
Selling isn't telling your story it is listening to theirs.
Salesmen can't work without strict supervision.
Having a good attitude means you should take the "No's" personally.
The following are the salesman’s aim except for:
The following are components of a product except for:
Best approach is to acknowledge that the prospect is incorrect.
Salesman should explain the benefits and uses of his product to potential buyers as fast as possible.
Sales Blitz is practically the most difficult method of prospecting to use. It is actually house-to-house selling which allows the salesman to experience the problems of not being entertained, no order taken, argumentative or hot-headed prospects, and other similar consequences.
Sources of information about a product may come from:
This method works because of your relationship-driven approach to professional selling.
With your knowledge of the prospect, product, and company, the approach you will use including your presentation strategy is not all a problem.
Selling is a process and closing is part of the process. In this process you MUST show value to your prospect before, during and especially after the sale.
Being socially responsible means that a salesman can overprice the product he/she offers if the prospect has the potential to match the offer.
The establishment of long-term customer relationships is realized using the same basic approach in all culture.
Straight commission plan it is considered to be the simplest compensation plan the salesman receive a fix amount of regular intervals which represents the total payments for their services
When a customer puts an objection in front of you, you should redirect them.
A brand name owned by a wholesaler or a retailer is called private brand.
When is the right time to request an appointment to a prospect?
Trade shows are example of_____________.
Salespeople typically spend less than half their time face-to-face selling and servicing accounts.
Promotional tool that simulates consumer purchasing and dealer interest by means of short-term activities.
Motives often operate at a subconscious level therefore are easy to measure.
The following are the basic denominators of desire except:
During your sales strategy session you will define your sales strategy or target market.
Buyers want product solutions that add value which means a salesperson needs to:
Because opposites attract, salespeople should avoid matching their prospects communication style.
In this method, The salesman does not need to answer immediately an excuse or an alibi of the prospect.
Rational buying motives are motives that DO NOT involve conscious reasoning about a course of action.
Ensure that your sales strategy aligns with your core mission and includes action steps that you follow.
Motivation will move you forward and closer to your goals.
It is the sum total of a person characteristics such as compulsiveness.
Salesmen should concentrate on sales volume and quotas instead of worrying about profitability, which is top management’s job.
To qualify prospects means to identify their potential to become clients of the product and the company.
The following are examples of physiological needs except:
That part of a brand that can be spoken, including letters, words, and numbers is called name.
Selling involves men and women who find selling a rewarding career.
Personal selling is the individual and personal communication of information, in contrast to the mass, impersonal communication of advertising, sales promotion, and other promotional tools.
The elements of a brand that cannot be spoken is called brand equity.
It is an attribute based upon trust and confidence to one’s employer, fellow employees, and the company.
The following are approach Methods that a Salesman can use except:
Product differentiation exists when a firm’s offerings differ or are perceived to differ from those of competing firms on any attribute, including price.
Managing objections takes time.
Personal information consists of the following except:
Everybody wants to be number one is anything and everything. However, not everybody can be number one.
Good customer discovery always focuses on asking open-ended questions.
Customers are willing to buy the products when___________________________.
Ethical service builds true relationships.
It is the mental and moral force that causes one to face danger, fear or difficulty.
The following are examples of visual aids except:
Placing two or more brand names on a product or its package is known to be as family brand.
Advertisers that use comparative advertisements (pitching one product against another), have to be very careful that consumers do not distort the facts and perceive that the advertisement was for the competitor.
Empathy is a way to connect with your customer on a personal level.
The function of non personal selling of pre selling is to communicate a message to groups of people it is one way rather than two way conversation.
It is the act of persuading another to respond favorably to a product, service or idea.
What should be the first one to be discussed during sales presentation?
With the widespread use of the telephone in business and industry, sales appointments are often consummated through the telephone.
Which of the following is an example of specialty goods?
Find the selling point. What do they need and how are you going to solve it.
Often prospects just want less data. They have mentally decided they want to buy.
Which of the following is one of the advantages of having visual aids?
The principles of selling are useful to all people who work in business or nonprofit organizations.
Want is an intense feeling which is longing to own and use something of value.
When prospects are mentally comparing their present product with your product, do not make any comparison.
Internal forces are the sum total of an individual social environment.
Satisfaction means_____________.
Anticipating objections is one of the ways on how salesman can handle it.
Knowledge of the product gives the salesman self-confidence.
Normally, missionary salespeople and local distributor salespeople are intensively competitive with each other as each strives to take business away from the other.
Appearance refers to the way you carry your self.
Defined as the predisposition to behave in a consistent way award a person or class of object.
Changing/twisting current received information, inconsistent with beliefs is called selective exposure.
This activity involves the supplying of information to help solve the costumer merchandising.
Interpreting information is based on what is already familiar, on knowledge that is stored in the memory.
Personal selling doesn't involve direct and personal contact between the buyer and the seller or his representative.
In helping the buyer arrive at the best decision, the salesman must look into:
These are individuals whose function is to secure outlets for a new product to wholesalers, distributors, and dealers.
Customer references are another great tool because those stories often represent a challenge, that was overcome with success.
Using different brand names for different products is called co branding.
As a missionary salesperson, Joshua would represent a large ethical drug manufacturer and call on physicians to explain the benefits to them of prescribing his firm’s product for their patients.
The following are channels of distribution except:
Consumer Buying Behavior refers to the buying behavior of the ultimate consumer.
The following are the psychological traits required for a salesman except:
An effective salesman can sell anything to anybody.
Studying the buying behavior of Filipinos usually involves complicated series of process.
An ITEM is an idea, a physical entity (a good), a service, or any combination of the three that is an element of exchange to satisfy individual or business objectives .
The act of selling is a/an __________ process.
Identifies a product by class or type and cannot be trademarked is referred to as product name.
Lack of money is one of the common reasons customers object.
The experience of the salesman can't help him anticipate the possible questions and objections of prospects.
This refers to an individual who acts as the intermediary between the manufacturer and the retailers of industrial users and carry thousands of unrelated lines of merchandise in a warehouse where they are quickly available to dealers.
Advertising is usually focused or pinpointed on prospective customers. It considers the needs, desires and buying problems of the customers.
Which of the following is not a function of a salesman?
Aimed at individuals and organizations who purchase products for use in manufacturing other products.
If you aren't positive, then most likely your customers aren't either.
Buyers continually aspire for satisfaction in their purchase of goods and services.
Type of objections wherein the prospect may not need the product in the time of visit of the salesman.
A motive is an internal energizing force that orients a person's activities toward satisfying a need or achieving a goal.
It is defined as the sum of all the salesman’s physical, emotional, psychological, social, and intellectual traits needed to obtain a favorable response from prospects and customers.
It is important to know the background of the prospect for the salesman to know his/her financial capacity.
It means having faith or trust in one’s action or endeavors.
The following are examples of convenience goods except:
Successful sales presentations have twice as many objections as those presentations that are unsuccessful.
A trade mark for service is called service mark.
Personal selling involves an alive, immediate, and interactive relationship between two or more persons.
It is a primordial concern to the salesman when he knows the age, sex, civil status, educational attainment, profession or occupation, standard of living, size of the family, place of residence, recreational activities, and other data of his prospect.
Salesmanship is not considered as personal selling.
Consumer goods include the following except:
Let go of your agenda, make it about the customer, then the money will follow.
Maketing several different products under the same brand name is known to be the family brand.
Which of the following is not one of the types of advertising?
Which of the following is not an example of B2B Sales Promotion Technique?
Remembering inputs that support beliefs, forgetting those that don't is called selective distortion.
Buyers level of involvement determines why he/she is motivated to seek information about a certain products and brands but virtually ignores others.
Normally businessman set their price at different level of its major rival.
Self fulfillment needs- it represents ones ultimate desire to contributing something to society.
There are as well non-selling duties and responsibilities that a salesman has, except for:
A professional salesman deals with objections by trusting his/ her instinct.
Others view salesmanship as the process of persuading and convincing a prospect to accept a product or a service as one that offers satisfaction to
Selling is a skill developed through experience.
Auto suggestion is one that suggest prospect to buy your product.
An objection is anything the prospect says or does that presents an obstacle to the smooth completion of the sale.
Which of the following is a common method of approaching?
Integrated marketing communications involves coordinating only paid personal communications.
Adjusting to different situations that the environment calls for is known as_________________.
Analogy compares two different situations which have something in common.
Mini Fair is an occasion when a group of salesmen together with their sales supervisors will go on a tour to one or more sales territories to offer, on a house-to-house basis, their product.
Sell quality and uniqueness if the buyer argues price.
Objections are a normal part of almost every conversation—not just in sales.
Good customer discovery always focuses on asking to clarify.
The following are business information except for:
An ineffective approach allows a smooth transition into discussing your product’s features, advantages, and benefits.
To keep up this site, we need your assistance. A little gift will help us alot.
Donate- The more you give the more you receive.
Related SubjectCulinary Arts
Communication
Technical Scientific and Business English
Speech Communication
English as a Second Language
Teaching English in the Elementary Grades: Language Arts
Speech Communication 2
Purposive Communication
Procurement
Communicative Strategies
Purposive Communication 2
Operating System Functions
Initiating Major Organizational Shifts
Social Science
Public Safety Dispatcher
Office Assistant
Medical Assistant
Medical Office Administration
Nursing Program
Marketing
Management
Health Care Office Manager
English
Electronics Engineering Technology
Business Administration
Certified Nursing Assistant
American Sign Language
Administrative Assistant
The Teacher and the Community School Culture and Organizational Leadership
The Contemporary World
Science Technology and Society
Reading and Writing Skills
Programmable Logic Controller
Project Management
Kontekstwalisadong Komunikasyon
Introduction to Multimedia
Human Behavior in Organization
Environmental Marketing
Social and Professional Issues
Entrepreneurship Information
Network Administration
Learning Communities
Computer Science
Computer Support Technician
Work Immersion
Retail Management
Shopee Helmet
Shopee 3D Floor
Lazada Smart TV Box