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Property Management System

Property Management System involves managing and maintaining properties, ensuring their profitability, and delivering top-notch services to clients.

reservation

occupancy

housekeeping

maintenance

front-office

check-in

check-out

room service

billing

invoicing

inventory

vendor

security

reporting

integration

A patient is a suffering person who either seeks or needs care. A client is a person who buys a service. Are patients clients ?

  • No, it should be patients considered as a customers.
  • No
  • YES

Paying rent to the owner of the property, often called a tenant.

  • True
  • False

A run to failure or corrective Maintenance strategy only restores the function of an item after it has been allowed to fail.

  • True
  • False

A standard Office environment contains furniture and Equipment needed to conduct common business activities.

  • True
  • False

_____________ real estate includes both new construction and resale homes. The most common category is single-family homes.

  • Industrial
  • Commercial
  • Residential

Predictive Analytics predicts what is most likely to happen in the future while Prescriptive Analytics recommends actions you can take to affect those outcomes.

  • True
  • False

Hotel PMS was defined as software that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check in/checkout, room assignment, managing room rates, and billing.

  • True
  • False

The right by which a thing belongs to some one in particular, to the exclusion of all other person.

  • LOT PROPERTY
  • RIGHT OF OWNER
  • OWNERSHIP

These types of risks are not under the control of firms. Risks that arise out of political and economic imbalances .

  • Financial
  • Business
  • Non-Business

SMART stands for ? Specific, Measurable, Achievable, Relevant and __________________.

  • Time-bound
  • Timing
  • Time-management

Poker Player buyers are one of the four primary customer types.

  • True
  • False

The client services manager is often the main point of communication between clients and the _____________.

  • company
  • landlord
  • tenant

Preventive Maintenance is maintained before any fault occur or the equipment to be in working condition.

  • True
  • False

What are the 3 main types of lease ?

  • Finance, Operating and Contract hire
  • Finance, Booking and Contract hire
  • Operating, Finance, Lease

Cause Marketing is also known as CAUSE-RELATED MARKETING.

  • FALSE
  • TRUE

Commercial Real Estate includes shopping centers and strip malls, medical and educational buildings, hotels and offices.

  • TRUE
  • FALSE

A lease is meant to protect both the landlord and the tenant by letting each side know their responsibilities and obligations.

  • True
  • False

____________ real estate includes manufacturing buildings and property, as well as warehouse.

  • Commercial
  • Market
  • Industrial

The ________ is one who rents property from another.

  • Landlord
  • Renter
  • Tenant

Security Deposit Insurance provides the funds that the traditional security deposit would provide if it was needed during or at the end of the tenancy.

  • True
  • False

Corrective Maintenance is the basic maintenance of equipment by its user or operator. it consists of data collection, visual inspection, cleaning, etc.

  • True
  • False

________ management is the operation, control, maintenance, and oversight of real estate and physical property.

  • owner
  • Property
  • office

This type of risks arises out of an inability to execute transactions.

  • Operational
  • Legal
  • Liquidity

The decision to evict a tenant must be based on grounds specified by the Supreme Court in the Philippines.

  • True
  • False

_____________ is the application of economic techniques to real estate markets.

  • Real Estate
  • Real Estate Economics
  • Real Estate Management

An act to govern the relations between landholders and tenants of agricultural lands.(leasehold and share tenancy).

  • R.A. No. 1119
  • R.A No. 9991
  • R.A. No. 1199

____________ covers all types of interactions among people- their conflicts, cooperative efforts, and group relationships.

  • Human law
  • Human relations
  • Human resources

__________ agents provide similar services for the home purchaser. They know the local market.

  • buyers
  • seller's
  • real estate

___________ are part of buildings containing multiple rental units, sometimes organized as a community, and a buildings are often managed by a professional company.

  • Subdivision
  • Condominium
  • Apartment

A ______________ is one of two or more people who signs the lease to a rental property.

  • Colandlord
  • Coleasing
  • Cotenant

The __________ representative is responsible for supporting clients looking to rent estate throughout the commercial leasing process.

  • tenant
  • tenant broker
  • all of the above

___________ refers to replacing or renewing an item to restore its liability at a fixed time, interval or usage regardless of its condition.

  • Time-Based Management
  • Failure Finding Maintenance
  • Preventive Maintenance

___________ a group of officers assisting an officer in command of an army formation or administration headquarters.

  • Team leader
  • Managers
  • staff

CLIENT LEASE denotes a relationship between cooperating programs in an application, composed of clients initiating requests for services and servers providing that function or service.

  • True
  • False

What is the difference between a lessor and a landlord ?

  • Lessor is the owner of property that is leased while Landlord is a person who owns and rents land such as a house, apartment, or condo.
  • Landlord is the owner of property that is leased while Lessor is a person who owns and rents land such as a house, apartment or condo.
  • Lessor and Landlord are both the owner of the property that is leased like apartments, house and condo.

A _________ lease is a financing arrangement by which the lessor buys the property and rents it directly to the lessee.

  • none of the above
  • indirect
  • direct

__________ tasks are aimed at detecting hidden failures typically associated with protective functions.

  • Failure Maintenance
  • Finding Failure Maintenance
  • Failure Finding Maintenance

To successfully manage a retail shopping center, a good degree of knowledge and a lot of systems come with experience; a good manager can do a lot for a retail property overtime.

  • True
  • False

An administrator needs to be able to think on their feet, organize a to-do list and prioritize tasks by the deadline. They need to be able to keep track of multiple workstreams for different stakeholders and have a reliable memory and meticulous nature.

  • True
  • False

Tenants don't own the property but they still have rights out by the law and a signed agreement called a LEASE.

  • True
  • False

The following are types of Maintenance. EXCEPT ONE.

  • Profit
  • Periodic
  • Corrective

A Management Plan describes how an organization or business is run. It also ensures that everyone is on the same page and that your goals will be accomplished.

  • True
  • False

The Following are Examples of Real Estate. EXCEPT ONE.

  • Subdivided
  • Commercial
  • Industrial

What is a one unit Property ?

  • single-house property
  • individual- unit property
  • single -unit property

Familiarization of the property, including the grounds, the individual units, and the facilities and infrastructure are compulsory.

  • True
  • False

The following are another name for client. EXCEPT ONE.

  • VENDEE
  • PATRON
  • BOTH A AND B

__________management is the process of maintaining a company's assets and resources.

  • Maintenance
  • Managing
  • Manager

___________ is a method to design and organize your office layout effectively.

  • office planning
  • office assessment
  • office organization

A multi-agent system is a computerized system composed of multiple interacting intelligent agents that can solve problems that are difficult or impossible for an individual agent or a monolithic system to solve.

  • FALSE
  • TRUE

The four economic characteristics of land that affect its value as a product in the marketplace are SCARCITY, IMPROVEMENTS, PERMANENCE OF INVESTMENTS, and LOCATION or AREA PREFERENCE.

  • True
  • False

The relationship between the tenant and the landlord is called ?

  • Common goal
  • tenancy
  • Renty

Scarcity falls into three distinctive categories namely DEMAND-INDUCED, SUPPLY-INDUCED and ___________.

  • RURAL
  • CONGESTION
  • STRUCTURAL

Bank is an Example of a _______ building.

  • Work
  • Small
  • Large

This type of risk arises out of operational failures such as mismanagement or technical failures.

  • credit
  • operational
  • legal

" Office layout is the arrangement of equipment within the available floor space. "

  • True
  • False

____________ managing is a method of managing the relationship between a company and its customer base, regardless of the industry.

  • client
  • lease
  • tenant

Preventive Maintenance is maintained before any fault occur or the equipment to be in working conditions.

  • True
  • False

A person who holds or possesses for a time lands, tenements, or personalty of another, usually for rent.

  • Tenant
  • Landlord
  • Owner

Based on data from the Philippine Statistical Research and Training Institute, the majority or 97% of renters in the country are paying monthly rent at PHP 10,000 and below.

  • True
  • False

___________ procedures are a set or system of rules that govern the procedures for managing an organization.

  • Administrative
  • Progressive
  • Managerial

Hardware will function without software and software will not run without the appropriate hardware.

  • Hardware will function without software and software will not run without the appropriate hardware.
  • Select one:
  • TRUE
  • FALSE

It is generally arises due to inability and losses in the financial market caused by movements in stock prices, currencies, interest rates and more.

  • Business
  • Financial
  • Non-Business

This type of risk arises when one fails to fulfill their obligations towards their counterparties.

  • Liquidity
  • General
  • Credit

A ___________ is a large property complex divided into individual units and sold.

  • Subdivision
  • Condominium
  • Dormitory

The following are examples of Maintenance. EXCEPT ONE.

  • Preventive
  • Periodic
  • Progressive

What property Management system does Marriott use ?

  • Point and Sale
  • Resman
  • PMS
  • Appfolio

A Property Manager or ____________ is a person or firm charged with operating a real estate property for a fee, when the owner is unable to personally attend to such details, or is not interested in doing so.

  • state manager
  • estate manager
  • Landlord

The other term of STAFF is ?

  • CORPS
  • LEADER
  • TENANT

Real estate agents assist homeowners, businesses and investors buy and sell all four types of properties. The industry is typically divided up into specialists that focus on one of the types.

  • True
  • False

________________ are part of buildings with multiple unit, but each unit is typically owned by a different individual.

  • Subdivision
  • Condominium
  • Apartment

There are three physical characteristics of land as follows : IMMOBILITY, INDESTRUCTIBILITY and ________________.

  • NON-HOMOGENEITY
  • HOMOGENEITY
  • PERMANENTLY

___________ is the process of dealing with or controlling things or people.

  • Manpower Management
  • Management
  • Management as a Profession

A ____________ is basically a more structured and strategic approach to the client's relationship with the firm.

  • direct team
  • client team
  • indirect team

__________ agents help find buyers through either the multiple listing service or their professional.

  • seller's
  • real estate
  • buyers

Republic Act__________, better known as the Rent Control Act of 2009, is the law that protects housing tenants against unreasonable rent increases.

  • 9652
  • 9653
  • 9651

The following are the most common forms of tenancy agreements. EXCEPT ONE.

  • ABSOLUTE NET LEASE
  • TRIPLE NET LEASE
  • DOUBLE NET LEASE

Performance Objectives are targets that individuals set on a quarterly, semi-annual or yearly basis.

  • True
  • False

___________ management style is one in which the leader makes decisions unilaterally without including employees in decision-making.

  • Permissive
  • Style
  • Autocratic

A comprehensive _________ for the program that clearly specifies intended objectives of the proposed project, including clearly defined responsibilities, timelines, and milestones for accomplishing project tasks.

  • plan
  • decision
  • action

It is one of the 4 types of Marketing Strategy wherein creates a perception of a shortage which aims to entice customers to purchase out of fear that they may not be able to get in the future.

  • SCARCITY
  • RELATIONSHIP
  • UNDERCOVER

Under the law, a tenant may not be ejected from the property on the ground that it has been sold or mortgaged to another person.

  • True
  • False

This type of financial risk arises out of legal constraints such as lawsuit. Whenever a company needs to face financial losses out of legal proceedings.

  • Legal
  • Law
  • Preventive

The following are considered residential. EXCEPT ONE.

  • DUPLEXES
  • TRIPLEXES
  • FIVEPLEXES

Preventive Maintenance can be defined as " an equipment maintenance strategy based on replacing, or restoring, an asset at a fixed interval regardless of its condition.

  • True
  • False

Eviction Insurance provides the funds necessary to cover the rent, on time charges and most miscellaneous costs associated with a tenants eviction not covered by the security deposit. .

  • True
  • False

As security deposit is an amount given to the landlord to guarantee that you will fulfill the terms of the rental agreement and that you will leave the unit in good condition.

  • True
  • False

A ____________ is a contract outlining the terms under which one party agrees to rent property owned by another property.

  • Lease
  • Tenant
  • Client

__________________ , under business, terms may be used in real estate, manufacturing, logistics, intellectual property, government or hospitality accommodation management.

  • Both a and b
  • Property Management System
  • Hotel Operating System

A _______ is defined as an area that contains at least one bedroom, a full working kitchen and bathroom.

  • unit
  • residential
  • house

There are many ways to categorize a company's financial risks. One approach for this is provided separating financial risk into four broad categories namely : market risk, credit risk, liquidity risk and ______ risk.

  • operational
  • conditional
  • institutional

A property manager is also called what ?

  • estate manager
  • residential manager
  • property manager

_____________ Objectives are often used to refer to outcomes for your team, or measurements that determine how well they're performing.

  • Key Performance
  • Report Performance
  • Daily Performance

A ________ is a branch or division of a company that directly adds to the corporation's bottom line profitability.

  • Profit
  • Profit management
  • Profit center

A _______ unit is deemed to be a separate living quarter where the occupants live an eat separately from other residents of the structure or building.

  • Housing
  • Subdivision
  • Residential

The following are Antonyms of LANDLORD. EXCEPT ONE.

  • leaser
  • roomer
  • landholder

POS stands for ?

  • Point of Sale
  • Point on Sale
  • Point and Sale

_________ centers may also contain restaurants, banks, theaters, professional offices, service stations, and other establishments.

  • supermarket
  • mall
  • shopping

________ includes vacant land, working farms, and ranches.

  • land
  • tenancy
  • vacancy

____________ is defined as a legal document in which the terms of an agreement are set out for a person to use someone else's property for a specific period of time.

  • renting
  • lease
  • Contract hire

Shopping center is also called ?

  • Shopping Mall
  • all of the above
  • Shopping Plaza

_______________management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.

  • Term
  • Risk
  • Property

What is the female gender of Landlord ?

  • Landlady
  • Landlord
  • both a and b

An estate of land, especially one held on condition of feudal service.

  • collection
  • rent
  • fee

The following are key of having good all-round performance. EXCEPT ONE.

  • Courage
  • Quality
  • Dependability

As a tenant, you have the right to live in a safe, secure and quiet environment that is managed in accordance with the owner of the house.

  • True
  • False

Investing in a real estate is considered passive income because you're generating revenue from money you've already in vested in the property.

  • True
  • False

The management fee is usually a percentage of the gross collected rent, but you'll also find rental property managers who cahrge a monthly flat fee.

  • True
  • False

The following are Types of Hardware devices. EXCEPT ONE.

  • Microprocessor
  • Binary
  • Optical disc drive

Is rental income considered earned income ?

  • True
  • False

A good HR policy provides generalized guidance on the approach adopted by the organization, and therefore its employees, concerning various aspects of employment.

  • True
  • False

__________ are often required to be specific, measurable, achievable, relevant and time-bound, commonly known as smart.

  • Maintenance Management
  • Performance Management
  • Performance Objectives

___________ management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities.

  • shopping
  • mall
  • supermarket

It is refers to replacing or renewing an item to restore its reliability at a fixed time, interval or usage regardless of its condition.

  • Condition Based Maintenance
  • Time-Based Maintenance
  • Risk Based Maintenance

Maintenance management is one of those aspects of managing a company that is usually not explored in depth.

  • True
  • False

_________ the tenant rents out a portion or all of the unit to another person without the property owner's written consent.

  • Subsidy
  • Subleasing
  • Sub-renting

This type risks arises due to the movement in prices of financial instrument.

  • Credit
  • Financial
  • Market

____________ law governs the rental of commercial and residential property. It is composed primarily of state statutes and common law.

  • Landlord-Tenant
  • Landlord
  • Tenant

A structure used primarily for the conduct of business relating to administration, clerical services, consulting, and other client services not related to retail sales.

  • Office-based
  • Office building
  • Office

The landlord cannot raise the rent on you. But as soon as the lease is over, he can raise the rent agreement.

  • True
  • False

A _______ is a written agreement between as landlord and a tenant that contains the terms and conditions of the rental.

  • all of the above
  • Contract
  • Lease

The two most common types of leases are operating leases and __________ leases.

  • financing
  • renting
  • operating

The following are steps in a risk management process. EXCEPT ONE.

  • Monitor and review the risk
  • identify the inadequate risk
  • analyze the risk

___________ management is the overseeing of residential, commercial and/or industrial real estate, including apartments, detached houses, condominium units, and shopping centers.

  • tenant
  • landlord
  • residential

What is the biggest shopping Centre in the world ?

  • Mall of Asia
  • China Mall
  • Dubai Mall

These types of risks are taken by business enterprises themselves in order to maximize shareholder value and profits.

  • Financial
  • Non- Business
  • Business

____________ management is a professional service that uses specialized, project management techniques to oversee the planning, design, and construction of a project, from its beginning to its end.

  • Equipment
  • Manager
  • Construction

____________ maintenance prioritizes maintenance resources toward assets that carry the most risk if they were to fail.

  • Risk- bunch
  • Risk-Based
  • Risk

The term __________ refers to a person who owns property and allows another person to use it for a fee.

  • Landlord-Tenant fee
  • Tenant
  • Landlord

It is a single residence that contains two living units.

  • duplex
  • single unit
  • apartment

The _______ performs a clerical function such as information collection, recording analyzing, distribution of information and executive function such as planning, policies formulation, organization, decision making etc.

  • Office Building
  • Office
  • Office-based

The following are included in a Business Objectives. EXCEPT.

  • consideration
  • quality
  • speed

Acronym CRM stands for CUSTOMER RELATIONS MANAGER.

  • True
  • False

____________involves marketing to consumers in a way that they do not realize they are being marketed to.

  • SILENT MARKETING
  • SECRET MARKETING
  • UNDERCOVER MARKETING

Periodic Maintenance is to correct the defect to be found in the equipment and are corrected by the maintenance department.

  • True
  • False

__________________ analytics is the third and final phase of business analytics, which also includes descriptive and predictive analytics.

  • Perspective
  • Prescriptive
  • Virtual

A landlord is a person who rents a unit from a property owner or tenant for a pre-determined lease period.

  • True
  • False

In which country management is accepted as a profession ?

  • China
  • Philippines
  • India

A ____________ is often used for company cars and the leasing company takes some responsibility for management and maintenance, such as repairs and servicing.

  • Finance Leasing
  • Contract hire
  • Operating Leasing

Risk management is the process of identifying possible risks, problems or disasters before they happen. This allows business owners to set up procedures to avoid the risk, minimize its impact, or at the very help cope with its impact.

  • True
  • False

If you do not have a written lease, the length of your contract depends on how often you pay your rent.

  • True
  • False

The action or business of promoting and selling products or services, including market research and advertising.

  • Socializing
  • Marketing
  • Market strategy

The process of maintaining or preserving someone or something, or the state of being being maintained.

  • Management
  • Monitoring
  • Maintenance

A Property Unit means a residential, single family dwelling, each separate dwelling of a duplex, triplex or fourflex and each separate apartment house or complex.

  • True
  • False

__________ is the set of instructions that can be stored and run by ____________.

  • SOFTWARE, CPU
  • HARDWARE, SOFTWARE
  • SOFTWARE, HARDWARE
  • Question text

Background and credit checking are one of the sub systems that reduce the financial and behavior risks that may be associated with tenant prospects.

  • True
  • False

A __________________ is a document that defines work done to maintain assets in a facility proactively.

  • management property
  • management decision
  • management plan

What skills do you need for admin ?

  • Customer service skills
  • Communication skills
  • all of the above

_______ often includes replacing light fixtures and cleaning windows of large office buildings.

  • Lease agreement
  • Renting
  • Maintenance

What is the difference between a scarcity and a shortage ?

  • True
  • False
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