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Is designed to provide a clear and comprehensive insight into tourism and hospitality as an ecosystem and goes beyond the traditional closed concept of tourism.
Staff-to-guest ratios are high in fine dining restaurants and 5-star hotels which aimed at providing one-on-one services to their customers.
Tourism contributes greatly to the diversification of the economy
In 1841, Thomas Cook organized the first tour for a group of _______ to attend a temperance rally in Leicester, England.
It occurs when a hotel takes more reservations than the number of rooms available.
__________course maintenance can also deplete fresh water resources.
The _________ system that eventually replaced Roman rule resulted in many different autonomous domains.
The standard check-out time is always set at ___ p.m. or before.
It is likely to increase the severity and frequency of storms and severe weather events, which can have disastrous effects on tourism in the affected regions.
Trend of luxurious travel started by wealthy English.
An increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
The empire era started from the time of the Egyptians to the Greek and finally camr to an end with the fall of the roman empire.
In _______, Thomas Cook organized the first tour for a group of 570 to attend a temperance rally in Leicester, England.
Fixed Supply in the short run requires an in-depth study of non-users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
The tourist product cannot be provided by a single enterprise unlike a manufactured product.
Paid vacations introduced in the early _____’s made leisure travel possible for working and middle classes.
Tourism, especially nature tourism, is closely linked to biodiversity and the attractions created by a rich and varied environment.
Absence of ownership is define as the goods and services that can be used but cannot be owned.
The facilities are available for specified time and for a specified use.
Greeks were first who shaped the modern day travel.
Highly Perishable is define as the production and consumption take place while tourist is unavailable.
Some of the other impacts that the world risks as a result of ________ are drought, diseases and heat waves.
Heterogenous is define as the services that can be standardized.
Roads are the means that connect one place to another on the surface of the land.
It is owned by two or more individuals.
Carries luggage for guests.
Through the linkages with other economic sectors such as construction, transport, food production industries, etc., the industry may spread its effect throughout the economy and bring about economic growth.
The empire era started form the time of the Greek to the Egyptians and finally came to an end with the fall of the roman empire.
Time, money, safety and interest in travel led to unparalleled growth of tourism.
Transportation of goods and passengers on rail lines through trains is called rail transport
Millions of people were introduced to international travel during World War II.
Benefits can include upgraded infrastructure, health and transport improvements, new sport and recreational facilities, restaurants and public spaces as well as an influx of better-quality commodities and food.
Subsequent decline in the tourist flow to that region may greatly affect the economy of the area.
Transport refers to movement of goods and passengers on waterways
Medium-dependency on tourism occurs when a region becomes too dependent on tourism.
It can cause annoyance, stress, and even hearing loss for humans, distress to wildlife, especially in sensitive areas.
The duration time for The Middle Ages (____ to 14th centuries) and the Renaissance Era (14th to 16th centuries)
Production and consumption take place while tourist is available.
Water transport refers to movement of goods and passengers on waterways. Line voyage services, cruise ships, ferries and inland water transport make up the range of water transportation that tourist can choose from.
Advent of jet travel shortened travel time.
While landscape, accommodation, food and drinks, etc., must meet at the tourists’ desires for the new and unfamiliar, they must at the same time not to be too new or strange because few tourists are actually looking for completely new things.
Paid vacations introduced in the early 1900’s made leisure travel possible for working and middle classes.
As long as tourists just want a glimpse of the local atmosphere, a quick glance at local life, without any knowledge or even interest, staging will be inevitable.
Comfortable dining atmosphere or the friendly attitude of staff.
Golf course maintenance can also deplete ___________ resources.
Limits should be established after an in-depth analysis of the maximum sustainable visitor capacity
Growth in travel for business reasons.
Romans built excellent roads, transportation and communication systems.
Improving the balance of payments is when outbound tourists spend more than inbound tourists do, a country will have a net surplus that will help improve the balance of payments.
Due to a lack of professional training, as well as to the influence of hotel or restaurant chains at the destination, people with the know-how needed to perform higher level jobs are often recruited from other countries.
Special fees for park operations or conservation activities can be collected from tourists or tour operators.
Increased interest in travel for commerce and pleasure.
A large component of tourism product wherein the satisfaction of the consumer derives from its use.
Sole proprietorship is the simplest business form.
Tourism is thus a significant contributor to the increasing concentrations of greenhouse gases in the atmosphere.
Tourists may pay tax like most other people.
Staff who work in a hospitality organization always have interactions with customers from different regions, or to work and corporate with other colleagues who may have different backgrounds or cultures.
Highly Perishable is define as a production and consumption take place while tourist is not available.
They traveled for pleasure and festivals were held every year.
Through interactions with customers, important messages about their needs and expectations can be received by service staff for their immediate actions to create customer satisfaction.
Tourists take a quick snapshot and are gone, and by so acting invade the local peoples’ lives.
The feudal system that eventually replaced Roman rule resulted in many different autonomous domains.
Travel agency is a business that is designed to help customers make various types of arrangements for trips such as tickets and hotel reservations.
They provided all the amenities required.
Greeks built rest houses.
During the Roman Empire, people began traveling in large numbers for
His main duty is to enhance guest services by constantly developing services to meet guests’ needs.
The outbreak of foot and mouth disease epidemic in England, for instance, severely affected Great Britain's inbound tourism market.
Rail Transport is define as transportation of goods and passengers on pipe lines through trains is called rail transport.
Tour operator typically combines tour and travel components to create a holiday.
Some governments collect money in more far-reaching and indirect ways that are not linked to specific parks or conservation areas.
Invention of automobile and airplane expanded freedom to travel.
Intangible is define as the facilities available for specified time and for a specified use.
In order to develop brand loyalty, different methods are currently applied by the lodging and food service sectors, such as membership programmes which give privileges and incentives to frequent customers.
The presence of large number of tourists with a lot of money spend, and often carrying valuables such as cameras and jewelry increases the attraction for criminals and brings with it activities liked robbery and drug dealing.
Local people can also increase their influence on tourism development, as well as improve their job and earnings prospects, through tourism-related professional training and development of business and organizational skills.
The commercial sexual exploitation of children and young women has paralleled the growth of tourism in many parts of the world.
The immediate success of the first venture and the demand for more assistance in making travel arrangements led Cook into the full-time business provided travel services.
Makes decisions on whether room reservations/bookings should be accepted when the hotel is fully booked.
Typically combines tour and travel components to create a holiday.
This is the fastest mode of transportation.
Profit tax is based on personal income.
Partnership is owned by two or more individuals.
_______ often suffer negative impacts of tourism.
Pleasure travel was popular.
Direct Employment is employment generated from business that does not directly provide services to tourists.
Road and airport construction can lead to land degradation and loss of wildlife habitats and deterioration of scenery.
Acting as personal driver for guest upon request such as taking guest to his office or for sightseeing tour.
While the interest shown by tourists also contributes to the sense of self-worth of the artists, and helps conserve a cultural tradition, cultural erosion may occur due to the commodification of cultural goods.
_________ runoff causes serious damage to coral reefs because it contains lots of nutrients and it stimulates the growth of algae, which cover the filter-feeding corals, hindering their ability to survive.
Intangible is define as the facilities unavailable for specified time and for a specified use.
At its peak the travel for business and pleasure flourished.
Income is greater in areas where a large number of tourists of high spending power is attracted to stay for a longer time.
For many, young children are recruited as they are cheap and flexible employees.
Trade routes slowly began to reopen as commercial activities grew and the merchants ventured into new territories.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called intangible.
Partnership is considered to have its own identity, separate from that of its owners.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called composite product.
Package tours include the services of escorts but a few are sold to people who wish to travel in group.
Indirect Employment refers to the jobs of those people who serve local people only.
Forests often suffer negative impacts of tourism in the form of __________ caused by fuel wood collection and land clearing.
He works outside the hotel’s entrance.
This requires an in-depth study of users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
Goal was to experience the “civilized world” and the study the arts and sciences.
Many tourists come from societies with different consumption patterns and lifestyles than what is current at the destination, seeking pleasure, spending large amounts of money and sometimes behaving in ways that even they would not accept at home.
High Consumer and Land Prices is when an increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
During this time, people began traveling in large numbers for governmental, commercial, educational and religious purpose.
There are three types of leakage.
Travel almost disappeared during the Middle Ages where travel became dangerous and sporadic.
Handle reservation request and prepare reservation confirmation slips
Egyptians traveled for pleasure and festivals were held every year.
Tour buses often leave their motors running for hours while the tourists go out for an excursion because they want to return to a comfortably air-conditioned bus this practice can cause ________.
Psychological is a large component of tourism product wherein the satisfaction of the consumer derives from its use.
He developed tour packages for mass travel.
_______________ is one of the most critical natural resources.
Tourism has the potential to increase public appreciation of the environment and to spread awareness of environmental problems when it brings people into closer contact with nature and the environment.
________ courses require an enormous amount of water every day and as with other causes of excessive extraction of water, this can result in water scarcity.
Travel to outlining cities was necessary.
Staff in this department generally possesses good language and communication skills. .
They were the first to shaped modern travel.
It is considered to have its own identity, separate from that of its owners.
Indirect employment refers to the jobs of those people who serve both local people and tourists.
Sacred sites and objects may not be respected when they are perceived as goods to trade.
The telephone department is headed by the _________________.
Indirect employment refers to manufacturing goods and provide services which are bought or used by business and organizations which serve tourist directly.
Psychological is define as a large component of tourism product wherein the satisfaction of the consumer derives from its use.
tour guide acts as an agent.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain.
Cleaner production techniques can be important tools for planning and operating tourism facilities in a way that minimizes their environmental impacts.
Because of the seasonal character of the industry, many destinations have ten times more inhabitants in the high season than in the low season.
Hotel rooms, airline tickets, etc. can be used but not owned.
Providing tax revenue is when tourists may pay tax like most other people. As they come from other regions or countries, their expenses result in an increased tax base for the host country.
Improving the Balance of Payments occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain is an example of risky.
Contribution of tourism to the income of a tourist destination is greatly increased by a process of tourism income multiplier.
Generating Income and the Linkage Effect occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
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