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Is designed to provide a clear and comprehensive insight into tourism and hospitality as an ecosystem and goes beyond the traditional closed concept of tourism.
Growth in travel for business reasons.
His main duty is to enhance guest services by constantly developing services to meet guests’ needs.
Because of the seasonal character of the industry, many destinations have ten times more inhabitants in the high season than in the low season.
Tourism is thus a significant contributor to the increasing concentrations of greenhouse gases in the atmosphere.
Local people can also increase their influence on tourism development, as well as improve their job and earnings prospects, through tourism-related professional training and development of business and organizational skills.
Tour operator typically combines tour and travel components to create a holiday.
This requires an in-depth study of users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
While landscape, accommodation, food and drinks, etc., must meet at the tourists’ desires for the new and unfamiliar, they must at the same time not to be too new or strange because few tourists are actually looking for completely new things.
Travel to outlining cities was necessary.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called intangible.
The presence of large number of tourists with a lot of money spend, and often carrying valuables such as cameras and jewelry increases the attraction for criminals and brings with it activities liked robbery and drug dealing.
Paid vacations introduced in the early 1900’s made leisure travel possible for working and middle classes.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain.
As long as tourists just want a glimpse of the local atmosphere, a quick glance at local life, without any knowledge or even interest, staging will be inevitable.
In _______, Thomas Cook organized the first tour for a group of 570 to attend a temperance rally in Leicester, England.
The outbreak of foot and mouth disease epidemic in England, for instance, severely affected Great Britain's inbound tourism market.
Time, money, safety and interest in travel led to unparalleled growth of tourism.
________ courses require an enormous amount of water every day and as with other causes of excessive extraction of water, this can result in water scarcity.
The _________ system that eventually replaced Roman rule resulted in many different autonomous domains.
Heterogenous is define as the services that can be standardized.
Acting as personal driver for guest upon request such as taking guest to his office or for sightseeing tour.
The feudal system that eventually replaced Roman rule resulted in many different autonomous domains.
Trade routes slowly began to reopen as commercial activities grew and the merchants ventured into new territories.
Many tourists come from societies with different consumption patterns and lifestyles than what is current at the destination, seeking pleasure, spending large amounts of money and sometimes behaving in ways that even they would not accept at home.
Partnership is owned by two or more individuals.
Travel almost disappeared during the Middle Ages where travel became dangerous and sporadic.
During the Roman Empire, people began traveling in large numbers for
Partnership is considered to have its own identity, separate from that of its owners.
Greeks built rest houses.
Tourism, especially nature tourism, is closely linked to biodiversity and the attractions created by a rich and varied environment.
During this time, people began traveling in large numbers for governmental, commercial, educational and religious purpose.
Makes decisions on whether room reservations/bookings should be accepted when the hotel is fully booked.
The empire era started from the time of the Egyptians to the Greek and finally camr to an end with the fall of the roman empire.
Pleasure travel was popular.
Paid vacations introduced in the early _____’s made leisure travel possible for working and middle classes.
Sole proprietorship is the simplest business form.
Through the linkages with other economic sectors such as construction, transport, food production industries, etc., the industry may spread its effect throughout the economy and bring about economic growth.
Psychological is a large component of tourism product wherein the satisfaction of the consumer derives from its use.
The empire era started form the time of the Greek to the Egyptians and finally came to an end with the fall of the roman empire.
Due to a lack of professional training, as well as to the influence of hotel or restaurant chains at the destination, people with the know-how needed to perform higher level jobs are often recruited from other countries.
Water transport refers to movement of goods and passengers on waterways. Line voyage services, cruise ships, ferries and inland water transport make up the range of water transportation that tourist can choose from.
Goal was to experience the “civilized world” and the study the arts and sciences.
tour guide acts as an agent.
Tourists take a quick snapshot and are gone, and by so acting invade the local peoples’ lives.
_______ often suffer negative impacts of tourism.
Staff in this department generally possesses good language and communication skills. .
A large component of tourism product wherein the satisfaction of the consumer derives from its use.
Travel agency is a business that is designed to help customers make various types of arrangements for trips such as tickets and hotel reservations.
Providing tax revenue is when tourists may pay tax like most other people. As they come from other regions or countries, their expenses result in an increased tax base for the host country.
Staff-to-guest ratios are high in fine dining restaurants and 5-star hotels which aimed at providing one-on-one services to their customers.
They were the first to shaped modern travel.
Highly Perishable is define as the production and consumption take place while tourist is unavailable.
Forests often suffer negative impacts of tourism in the form of __________ caused by fuel wood collection and land clearing.
Through interactions with customers, important messages about their needs and expectations can be received by service staff for their immediate actions to create customer satisfaction.
Benefits can include upgraded infrastructure, health and transport improvements, new sport and recreational facilities, restaurants and public spaces as well as an influx of better-quality commodities and food.
This is the fastest mode of transportation.
The tourist product cannot be provided by a single enterprise unlike a manufactured product is called composite product.
Tourism has the potential to increase public appreciation of the environment and to spread awareness of environmental problems when it brings people into closer contact with nature and the environment.
Some governments collect money in more far-reaching and indirect ways that are not linked to specific parks or conservation areas.
The commercial sexual exploitation of children and young women has paralleled the growth of tourism in many parts of the world.
Millions of people were introduced to international travel during World War II.
Tourists may pay tax like most other people.
Some of the other impacts that the world risks as a result of ________ are drought, diseases and heat waves.
It occurs when a hotel takes more reservations than the number of rooms available.
Invention of automobile and airplane expanded freedom to travel.
Profit tax is based on personal income.
In order to develop brand loyalty, different methods are currently applied by the lodging and food service sectors, such as membership programmes which give privileges and incentives to frequent customers.
Income is greater in areas where a large number of tourists of high spending power is attracted to stay for a longer time.
Generating Income and the Linkage Effect occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
Intangible is define as the facilities unavailable for specified time and for a specified use.
Handle reservation request and prepare reservation confirmation slips
Transportation of goods and passengers on rail lines through trains is called rail transport
The duration time for The Middle Ages (____ to 14th centuries) and the Renaissance Era (14th to 16th centuries)
It can cause annoyance, stress, and even hearing loss for humans, distress to wildlife, especially in sensitive areas.
The standard check-out time is always set at ___ p.m. or before.
An increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
Package tours include the services of escorts but a few are sold to people who wish to travel in group.
Tourism contributes greatly to the diversification of the economy
Fixed Supply in the short run requires an in-depth study of non-users’ behaviour, taste preferences, likes and dislikes so that expectations and realities coincide for the maximum satisfaction of the consumer.
Increased interest in travel for commerce and pleasure.
Sacred sites and objects may not be respected when they are perceived as goods to trade.
Trend of luxurious travel started by wealthy English.
Typically combines tour and travel components to create a holiday.
Greeks were first who shaped the modern day travel.
Limits should be established after an in-depth analysis of the maximum sustainable visitor capacity
Special fees for park operations or conservation activities can be collected from tourists or tour operators.
At its peak the travel for business and pleasure flourished.
Production and consumption take place while tourist is available.
While the interest shown by tourists also contributes to the sense of self-worth of the artists, and helps conserve a cultural tradition, cultural erosion may occur due to the commodification of cultural goods.
Medium-dependency on tourism occurs when a region becomes too dependent on tourism.
Egyptians traveled for pleasure and festivals were held every year.
Indirect Employment refers to the jobs of those people who serve local people only.
Staff who work in a hospitality organization always have interactions with customers from different regions, or to work and corporate with other colleagues who may have different backgrounds or cultures.
Advent of jet travel shortened travel time.
A show might not be as entertaining as it promises to be or a beach holiday might be disappointing due to heavy rain is an example of risky.
__________course maintenance can also deplete fresh water resources.
For many, young children are recruited as they are cheap and flexible employees.
Direct Employment is employment generated from business that does not directly provide services to tourists.
It is likely to increase the severity and frequency of storms and severe weather events, which can have disastrous effects on tourism in the affected regions.
Improving the balance of payments is when outbound tourists spend more than inbound tourists do, a country will have a net surplus that will help improve the balance of payments.
Romans built excellent roads, transportation and communication systems.
High Consumer and Land Prices is when an increasing demand on these resources (land, food, transport) and facilities may result in inflation, thus causing negative effects on local residents.
The telephone department is headed by the _________________.
Highly Perishable is define as a production and consumption take place while tourist is not available.
Tour buses often leave their motors running for hours while the tourists go out for an excursion because they want to return to a comfortably air-conditioned bus this practice can cause ________.
The tourist product cannot be provided by a single enterprise unlike a manufactured product.
The immediate success of the first venture and the demand for more assistance in making travel arrangements led Cook into the full-time business provided travel services.
The facilities are available for specified time and for a specified use.
Comfortable dining atmosphere or the friendly attitude of staff.
There are three types of leakage.
Improving the Balance of Payments occurs when money spent by tourists in an area is spent again by those who have received the initial amount of money.
Subsequent decline in the tourist flow to that region may greatly affect the economy of the area.
He works outside the hotel’s entrance.
Contribution of tourism to the income of a tourist destination is greatly increased by a process of tourism income multiplier.
They traveled for pleasure and festivals were held every year.
Golf course maintenance can also deplete ___________ resources.
Hotel rooms, airline tickets, etc. can be used but not owned.
He developed tour packages for mass travel.
Absence of ownership is define as the goods and services that can be used but cannot be owned.
Indirect employment refers to manufacturing goods and provide services which are bought or used by business and organizations which serve tourist directly.
Rail Transport is define as transportation of goods and passengers on pipe lines through trains is called rail transport.
Carries luggage for guests.
_______________ is one of the most critical natural resources.
They provided all the amenities required.
Intangible is define as the facilities available for specified time and for a specified use.
Indirect employment refers to the jobs of those people who serve both local people and tourists.
Transport refers to movement of goods and passengers on waterways
In 1841, Thomas Cook organized the first tour for a group of _______ to attend a temperance rally in Leicester, England.
_________ runoff causes serious damage to coral reefs because it contains lots of nutrients and it stimulates the growth of algae, which cover the filter-feeding corals, hindering their ability to survive.
It is considered to have its own identity, separate from that of its owners.
Psychological is define as a large component of tourism product wherein the satisfaction of the consumer derives from its use.
It is owned by two or more individuals.
Cleaner production techniques can be important tools for planning and operating tourism facilities in a way that minimizes their environmental impacts.
Roads are the means that connect one place to another on the surface of the land.
Road and airport construction can lead to land degradation and loss of wildlife habitats and deterioration of scenery.
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