Micro Perspective of Tourism and Hospitality

Read the statements carefully. Choose the 2 deadly sins of service in the list.

• Condescension
• Condensation
• Apathy

Events according to purpose : Commerce

• Exhibits and tradeshows

Socio-Civic Events

• Commune
• Celebrate
• Convene
• Commerce

It measures the hotel's profitability.

• Room Occupancy

The right or privilege, in respect of scheduled international air services, granted by one State to another State or States to fly across its territory without landing

• First freedom of the air

Leisure is the process of giving new life to something, of restoring something.

• True
• False

Arranges his trip by himself

• explorer

A set of beliefs, values, attitudes, habits, and forms of behavior that are shared by a society and are transmitted from one generation to generation.

• culture

All are classification of hotels according to type of guest except

• resort
• commercial
• deluxe

It includes all aspects of travel in which people learn about each other’s way of life.

• cultural tourism

The right or privilege, in respect of scheduled international air services, granted by one State to another State or States to land in its territory for non-traffic purposes

• Second Freedom of the Air

Characterized by 2 shift works only.

• True
• False

It measures the restaurant's marketing success

• Food Cost Percentage

Complete dependence on group travel or traveling alone?

• True
• False

Event Management has evolved to become the profession that plans and creates occurrences that purposely bring people together. The degree of preparations for such activities has grown in depths and expanse, such that subfields of specialization have emerged. Goldblatt (2002) lists some of these subfields:

• Tourism
• Campus
• Attraction events
• Retail/mall events
• Expositions
• Concerts
• Fairs and festivals
• Sports events
• Civic events
• Hallmark events

It is the selling price of an item less its food cost

• Gross profit

The right or privilege, in respect of scheduled international air services, of transporting, via the home State of the carrier, traffic moving between two other States

• Sixth Freedom of the Air

Events according to purpose : Convene

• Meetings

A unique moment in time celebrated with ceremony and ritual to satisfy specific needs.

• Event

Religious Rituals

• Commune
• Convene
• Celebrate
• Commerce

Hospitality operations run on a 24-hour basis all year round.

• True
• False

What is the symbol of hospitality?

• pineapple

The right or privilege, in respect of scheduled international air services, granted by one State to another State, of transporting traffic between the territory of the granting State and any third State with no requirement to include on such operation any point in the territory of the recipient State

• Seventh Freedom of the Air

Catering

• Lodging
• Entertainment and recreation
• Food and Beverage

There is such thing as business hours.

• True
• False

Hotel

• Travel and Tourism
• Entertainment and Recreation
• Food and Beverage
• Lodging

Travels alone with itinerary made by travel agency

• individual mass tourist

Conference

• Celebrate
• Convene
• Commerce
• Commune

It is the major recreation service component.

• Tourism

Hospitality is derived from the Mexican word Hospitare.

• True
• False

Totally immersed in his host culture

• drifter

Recreation is the productive, creative, or contemplative use of free time.

• True
• False

Active or Passive

• Gardening
• Active Recreation
• Answer 2
• Hiking

Hallmark events

• Commune
• Celebrate
• Commerce
• Convene

Product is perishable.

• True
• False

Read the statements carefully. Choose the cultural factors with tourist appeal.

• Art
• Dance
• Handicraft
• Age
• Music
• Education
• Family Status

Product is tangible.

• True
• False

Events according to purpose : Celebrate

• Religious rituals

Order or disorder?

• True
• False

The following are classification of hotels according to price except

• economy
• standard
• conventions

Scope of travel

• Air, Cruise, Rail, Coach

Lodging

• Hotels, Motels

All are Factors Promoting the Growth of Recreation except

• public interest in health and fitness
• Voluntary nonprofit organizations
• commodification of leisure

Religious Ritual

• Festivals
• Exhibits
• Convention
• Baptism

Events to create awareness and persuade prospects to purchase goods and services

• Education
• Marketing
• Reunions
• Celebrate

Life Cycle Events

• Marketing
• Olympics
• Birthday
• Meetings

The least adventurous

• organized mass tourist

Also known as "consecutive cabotage"

• Eighth Freedom of the Air

It is the number of rooms occupied by more than 1 person.

• Double Occupancy Rooms

The process that includes research, design, planning, coordinating and evaluation of events.

• Event Management

Tradeshows

• Convene
• Celebrate
• Commune
• Commerce

"Lead out” new ideas, emotions, and actions that improve society, social or professional in nature- commencements, alumni events, meetings, conferences, trainings, promotion.

• Education
• Reunions
• Marketing
• Celebration

Remembrance, re-bonding friendships, bonding as a group.

• Marketing
• Reunions
• Education
• Celebration

All are Challenges Facing the Recreation and Leisure Service Field in the 21st Century except

• serve diverse society
• influence of technology
• achieve fuller public understanding of the value of recreation and parks and of the leisure-service profession

Meaning of the acronym BP in hotel terminologies.

• Bermuda Plan

The right or privilege, in respect of scheduled international air services, granted by one State to another State to put down, in the territory of the first State, traffic coming from the home State of the carrier

• Third freedom of the air

Recreation

• Attractions, Gaming, Parks, Recreation

Lifestyle events

• Convene
• Commerce
• Commune
• Celebrate

Read the statements carefully. Choose the 5 travel motivators from the group.

• Interpersonal relationship
• Family commitment
• Lack of Money
• Fear of travel
• Status & Prestige
• Prior commitments
• Lack of time
• Meet new friends
• Culture & Arts
• Sunlust

Also known as "stand alone cabotage"

• Ninth Freedom of the Air

Answer:

• Palayon

Traveling near one’s home environment or totally strange environment?

• True
• False

Formula for breakeven point is Contribution margin over Fixed costs.

• True
• False

Airline Catering vs Restaurant Catering

• galley
• Restaurant Catering
• Answer 2
• food quality

All of these are classification of hotels as to location except

• commercial
• suburban
• center-city

Official or festive functions - parades, festivals, religious observances, political events, weddings, anniversaries, events tied to a persons or organizations life cycle, events of historical importance.

• Celebration
• Reunions
• Marketing
• Education

complete relaxation or constant activity?

• True
• False

It is the basic planning document for a successful restaurant.

• Menu

The right or privilege, in respect of scheduled international air services, granted by one State to another State to take on, in the territory of the first State, traffic destined for the home State of the carrier

• Fourth Freedom of the Air

T`he right or privilege, in respect of scheduled international air services, granted by one State to another State to put down and to take on, in the territory of the first State, traffic coming from or destined to a third State

• Fifth Freedom of the Air

Comprises of businesses that provide accommodations, travel, food and beverage and entertainment to the travelling public.

• hospitality industry

Transportation

• Food and Beverage
• Travel and tourism
• Entertainment and Recreation

Meaning of the acronym EP in Hotel Terminologies.

• European Plan

Read the statements carefully. Choose the socioeconomic variables that affect toruistm.

• Life stages of family
• Income
• Social Status
• Education
• Age

Recreation or Leisure

• process of giving new life to something, of restoring something
• Leisure Answer 2
• productive, creative, or contemplative use of free time

According to frequency

• Monthly
• Quarterly
• Limited
• Annual
• Semester

Read the statements carefully. Choose the travel constraints from the given choices.

• Family commitment
• Meet new friends
• Fear of travel
• Status & prestige
• Sunlust
• Lack of time
• Interpersonal relationship
• Prior commitments
• Lack of money
• Culture & Arts

All are Types of Organized Recreation except

• Therapeutic recreation services
• unify separate branches of recreation and leisure service fields in common programs and projects
• Employee recreation programs

Individual or Group

• Playing chess
• Group
• Answer 2
• Dancing zumba